FAQ > Frequently Asked Questions

Frequently Asked Questions


If you have any questions contact us. We are here to help you with answers.

Does this website have secure checkout?

This website provides a secure checkout with SSL encryption. 

 

How long does it take to process my order?

 

Your order is special to us and we take great care in making sure it is processed to your specification. It may take 2 to 5 business days to allow for printing, packaging and shipment of your fine art print order. Originals paintings require special packaging and also require up to 5 business days for processing. A canvas fine art prints is ready to hang on your wall upon arrival. If you have any questions about the process please contact us.

 

Are limited edition prints signed?

 

Yes, each limited edition fine art print is signed and numbered by Raymond. Print editions are limited in most cases to forty-eight prints in each edition.

 

What is an archival fine art print?

Modern day museum quality archival fine art prints are produced using a high end pigment ink printer. Images printed on archival certified canvas or paper with pigmented inks will produce a print with longevity and lasting beauty.

Positive attributes of an archival fine art print on canvas or paper found on this site.

  • Archival certified canvas or paper is used on all prints available on this site. The display life is estimated to be several generations.
  • Pigment inks are used to print the images on the canvas or paper surface for enhanced longevity.
  • A UV inhibitor varnish is applied to the surface of a canvas print to seal it from the elements. The varnish also eliminates the need for a protective glass cover when framed or for gallery wrap canvas prints.
  • Paper prints are not varnished. They are also archival and have an exception longevity when framed using archival methods. To enhance display life use a glass with UV protection.
  • In many cases a canvas print has the look and feel of an original painting.
  • Gallery wrap prints are ready to hang out of the shipping box. 

What is a gallery wrap print?


What is a gallery wrap print? A canvas print is mounted on an adjustable stretcher bar by wrapping the print edge around the edge of the stretcher bar. The four corners are tucked in-between the corner of the two adjoining bars. The picture below describes the finished look in a visual format.


 

Do you do appraisals of Raymond Wattenhofer's art?

Raymond is not an official appraiser and is not able to legally appraise artwork, not even his own. For a general idea of artwork value please see art on this website. For insurance reasons, to ensure adequate coverage of the art, a valid appraisal my be appropriate from an official art appraiser. To find an appraiser search local directories or visit http://www.appraisers.org

Are originals available on this site?

Yes, visit Originals where you will find featured original art for sale. 

Do you offer framing of your artwork?

Yes and no. Currently, some originals are offered framed. No frames are offered with prints. 

Is sales tax charged on a purchase from this site?

Sales tax is applied according to current laws.

What is your return - exchange policy?

Canvas and Paper Print Return Policy:

At any time within 30 days of your purchase you decide the perfect art piece you have chosen does not fulfill your dreams of a bright and beautiful space, just call 218-252-3309 and tell us. We'll give you a complete refund or you may exchange the art for another piece. You may also email us to express your wishes. See Returns and Exchanges for full details.

Original Painting Return Policy:

It is understandable if your choice of purchase is for an original painting. There is an undeniable richness of character in a painting. If after you receive a painting and had some time to “live” with it you decide it isn’t what you expected and want to return it, please contact us within 10 days  of the receipt of shipment at 218-252-3309 to make arrangements for its return. See Returns and Exchanges for full details.

How much is shipping?

Shipping cost varies with the amount of purchase. From time to time free shipping is offered.

 

Don't see an answer to your question?

Contact Raymond Wattenhofer or call 218-252-3309.


 

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Canvas And Paper Print 30 Day Return Policy: The art you choose will brighten and transform a space into a delightful and pleasing environment. We are absolutely sure you will love the look and feel of the art you purchase that we offer a no questions asked 100% unconditional money back guarantee. Original Painting Return Policy: It is understandable if your choice of purchase is for an original painting. There is an undeniable richness of character in a painting. If after you receive a painting and had some time to “live” with it you decide it isn’t what you expected and want to return it, please contact us within 10 days  of the receipt of shipment at 218-252-3309 to make arrangements for its return. See Returns and Exchange page for full description.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

An HP DesignJet Z9+ is used to print images on archival fine art papers and canvas. Using HP’s Vivid Photo pigment inks on fine art papers, with the HP DesignJet Z9+, provides the highest display permanence ratings in the industry. For more information visit http://www.wilhelm-research.com/hp/WIR_HP_Z9+_Print_Permanence_Ratings_2020-02-08.pdf. Disclaimer: I have no affiliation with HP or Wilhelm Research nor do I claim the test results to be accurate.

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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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We value your privacy. Your email address is never sold and is used only to notify you when new paintings, drawings and digital art prints become available, as well as special offers.

E-mail Sign-up

Enter your email below and we'll send you a 20% OFF Coupon right now!

= required

This offer is valid for NEW CUSTOMERS only!

We value your privacy. Your email address is never sold and is used only to notify you when new paintings, drawings and digital art prints become available, as well as special offers.